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Security Camera Troubleshooting

Have security cameras related issues? Check out our troubleshooting center to find the answers/fixes to your problems.

How to Tell If Security Cameras Have Audio: 5 Easy Methods

security camera in a store

There’s usually some confusion over audio recording and security cameras.  Whether you’re worried about being recorded illegally in a public space or just want to check if your security cameras have audio, read on to learn how to tell if a camera is recording audio through our 5 easy methods. Jump right to our FAQ …

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Can’t Connect Security Camera To Phone? Here’s How In 5 Easy Steps

Modern security cameras feature smartphone support, allowing users to view camera feeds, change settings, and interact with the camera from an official app. Don’t know where to start, or just having difficulty connecting your phone? Read on, and find out how to connect your security camera to your phone in less than 10 minutes!  Guess …

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Security Camera Resolution: Does It Matter?

Close-up of the inside of a camera lens.

Security cameras aren’t known for cutting edge image quality, but thanks to cloud storage and microSD cards, it’s no longer necessary to settle for footage that looks like it was filmed on a potato. It’s also true that it’s a headache figuring out what exactly you need from security camera resolution. Speaking of which, what …

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Do Security Cameras Work With 5 GHz Wi-Fi? & Other Questions Answered

speedtest app

Although most security cameras operate in the 2.4 GHz frequency band, some security cameras work with 5 GHz Wi-Fi networks. This gives users faster data transmission, smoother live video streaming, and higher-resolution security footage. Dual Band support switches between 2.4 GHz vs 5 GHz as needed if the Wi-Fi network supports both. Below, we address …

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Does Cold Weather Affect Security Cameras? (and What to Do About It)

security camera with snow

Cold weather negatively affects security camera functionality, much like excessively hot weather.  Not all security cameras are temperature-tolerant or waterproof, meaning they won’t work outside in the cold. Below, discover the proven methods to safeguard security cameras for those times Mother Nature doesn’t want to cooperate, and meet the latest weatherproof security camera with night …

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How To Stop Your Doorbell Cameras From Freezing: 5 Tricks To Manage Fog And Frost

Security video camera in winter. Icicles on the camera block the lens. Frozen security camera in winter with ice crystals.

We know how frustrating security camera freezing is during the colder months. Doorbell cameras are especially susceptible to fog and frost, which impacts viewing capabilities.  While fog and frost on the lens is common in cold climates, there are solutions to the problem. Discover our essential tips to stop your doorbell camera freezing. Why Does …

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Make A Waterproof Camera Cover in Just 7 Steps

an Amazon Blink Security System installed under a roof

Protecting cameras from moisture is as vital as knowing how to operate them. Read on to discover how to make cameras waterproof, and learn one of the most innovative ways to weatherproof a home security camera. 4 Ways to Protect Your Cameras from Water Waterproofing your camera isn’t as complicated as it sounds. Homeowners have …

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How to Transfer Recordings From DVR to USB

usb

DVR (digital video recorder) is a storage device used to save security camera footage.  Because a DVR stores footage locally, it’s essential to transfer the recordings to a hard drive via USB to avoid running out of storage. This also makes it easier to access the footage (via a computer, for example). In this guide, …

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Do Home Security Cameras Record All the Time?

man holding a phone with security camera footage

Most modern home security cameras process, compress, and transmit data via the internet. Depending on the type of device, a security camera will store footage locally (on a DVR, NVR, USB flash drive or microSD card) or upload it to the Cloud. Whether a home security camera continuously records or not depends on the camera. …

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How Far Away Can a Wireless Security Camera Work? | Improving IP Camera Range In Just 3 Steps

Wireless security cameras have different wireless ranges depending on the technologies they use, usually operating within a range of 150 feet.  Occasionally, a wireless security camera can work as far as 500 feet.  Homes, office spaces, and most other environments are subject to a lot of interference caused by other wireless devices.  Find out more …

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