Home » Security Camera Guides » Security Camera Troubleshooting » How to Protect Your Security Camera from Hackers

How to Protect Your Security Camera from Hackers

Hacking—a word that inspires fear in internet and tech users everywhere. For as long as ‘technology’ has existed, so too has the ability to manipulate it for monetary gain, data collection, and general misuse.

Security cameras are as at risk as any other kind of internet-based technology. Thankfully, there are ways to minimize that risk. Read on to discover our tips on how you can protect your security camera from hackers, including specific guides for leading brands Ring, Wyze, Arlo, eufy, and AlfredCamera.

5 Tips to Prevent Security Camera Hacking

1. Consider Wired

Credit: Safewise.com

The internet, on the other hand, is a network accessible from anywhere in the world, meaning that vulnerabilities can be much more easily exploited to steal data.

When you set up your security camera, you’ll most likely have to create an account. Some brands may give you the option to skip this altogether. As you go through the onboarding process, you’ll be asked to agree to certain terms and conditions, while other things are optional, like sharing certain types of data with the company.

A wise thing to do, then, is to be conscious of what you are agreeing to as you set your device up. Some brands will require significantly more data than others. 

AlfredCamera privacy policy page screenshot
AlfredCamera privacy policy page (screenshot).

As you go through onboarding, consider minimizing how much you agree to share where possible. This minimizes the amount of data that can be accessed should vulnerabilities emerge and be exploited by hackers.

3. Reset Your Passwords!

Users across the world started to notice they were being locked out of their DVR/NVR, and it was soon clear that passwords were being changed by bots. The users that were impacted all had the same default admin password: 12345.

AlfredCamera password reset support page screenshot
AlfredCamera password reset support page (screenshot).

We won’t chew your ear off here, because you’ve heard it all before–changing your passwords regularly really is fundamental to maintaining safety on the internet. Not only that, but passwords with a complex mixture of letters, numbers, and symbols are much safer than ‘password’ or ‘12345’. 

Likewise, altering your passwords across products and services so that no two passwords are ever the same is highly encouraged.

4. Latest Firmware Updates

Another lesson learned from the Hikivision hacks relates to firmware. Vulnerabilities are uncovered on a daily basis; data breaches aren’t one-time things. They are constantly being attempted at extraordinary rates.  

That’s why software updates are regularly rolled out for most products and services. Vulnerabilities that may present themselves can be patched in an update, which is then sent out to consumers.

AlfredCam firmware update support page screenshot
The Firmware update support page for AlfredCam, AlfredCamera’s first hardware camera (screenshot).

The Hikivision breach was facilitated by a vulnerability on much older versions of the firmware than what was at the time the latest version. Aside from using the default ‘12345’ password, the affected users were also not using the latest firmware, but instead a much older version. 

As was the case here, it’s not practical for companies to go back and revisit much older versions of software, as new software constantly has to be patched and updated. If your security camera suggests doing an update, do it immediately. 

5. Don’t Freak Out

Most of us do not have such highly valuable data that warrants a targeted attack on our security cameras. This is absurdly costly, time consuming, and difficult to carry out. In a word, it’s extremely rare and unlikely to happen. Having a realistic understanding of the threat level can help you to remain level-headed about security risks.

Hacks are much more likely to be carried out in an attempt to steal financial assets (credit card numbers or other financial accounts details) than they are to gain access to your camera’s live feed. If this ever did happen, it would be quite easy to spot. Your camera would stop working properly, you might be locked out of your account, or the livefeed may not show up on your paired device. 

Not to mention, it’ll be moving, making noise, and flashing its LEDs on its own. Respond accordingly: unplug the camera and contact the manufacturer. File a police report if they fail to take adequate and rapid responsibility. 

In the event of a financial theft, banks are generally very responsive. If you notice an unusual transaction, you can contact them and have the card or account frozen and outbound payments canceled and restored.

Tips for Specific Brands

Leading security brands like Ring, Wyze, Arlo, Eufy, and AlfredCamera have specific means of protecting and encrypting user data, as well as their own terms and conditions. Some brands may require more data sharing than others, for example, and many of the leading brands have experienced data breaches in the last few years. 

Read on to learn how to protect your devices, and find out about the recent data breaches that you should be aware of.

Protect your Ring cameras from being hacked

Ring Stick Up Battery
Ring Stick Up Battery

After the scandal, Ring now requires significantly less third-party data sharing. Still, there are some things that you have to provide consent for. In the Ring app, you can disable personalized advertising from the Control Center and opt out of third party-data sharing. In the Law Enforcement Privacy section you can also disallow Ring from sharing your videos with law enforcement. 

As was the case with the Hikivision, the Ring hack was facilitated through passwords. The hacker accessed the Ring accounts because the owners reused passwords from other platforms. Change passwords regularly, making complex passwords that never repeat existing ones.

Source:
https://www.theguardian.com/technology/2020/dec/23/amazon-ring-camera-hack-lawsuit-threats
https://www.digitaltrends.com/home/how-to-prevent-your-ring-smart-camera-from-being-hacked/

Protect your Wyze cameras from being hacked

Thankfully, passwords, financial data, and video files were not exposed.

Wyze Cam V3
Wyze Cam V3

Finger pointing at the users for this kind of data breach is pointless, since it is not facilitated through user error. Wyze has since hired an independent company to conduct penetration tests, added ‘report a security vulnerability’ tools, multi-factor authentication, and so forth. 

Source:
https://learncctv.com/can-the-wyze-camera-be-hacked/
https://blog.12security.com/wyze/
https://forums.wyzecam.com/t/updated-02-13-20-data-leak-12-26-2019/79046

Protect your Arlo cameras from being hacked

At present, Arlo hasn’t suffered from a major security breach or a widespread hacking scandal. That’s likely thanks to its strong AES encryption, among other safety measures they take.

Arlo Go 2
Arlo Go 2

New users must take care to immediately reset the password when prompted and not choose to keep using the default password if somehow able to. Instead, choose a complex password with a variety of letters, numbers, and symbols. Get into the habit of routinely changing it, and keep your app and firmware up-to-date. 

Also, consider buying the Smart Hub add on, which securely connects your Arlo devices to the internet via your router (and allowing for local storage).

Source:
https://smarthomestarter.com/can-arlo-cameras-be-hacked-and-how-to-prevent-it/
https://community.arlo.com/t5/Arlo-Pro-2/News-coverage-this-week-on-inside-security-cameras-being-hacked/m-p/1745677
https://community.arlo.com/t5/Arlo/With-news-reports-of-Cameras-in-Australia-being-hacked-what-is/td-p/1779755
https://learncctv.com/arlo-security-breach/

Protect your Eufy cameras from being hacked

The cause was internal—purportedly, a software bug led to some users opening their apps to find other users’ livestreams and total access to their accounts. It was patched within a few hours.

eufy 4G LTE Starlight Camera
eufy 4G LTE Starlight Camera

Source:
https://smarthomestarter.com/can-eufy-cameras-be-hacked-are-they-safe/
https://www.makeuseof.com/eufy-urges-users-log-out-reset-cameras/

Protect your AlfredCamera device from being hacked

Alfred puts a massive emphasis on privacy and user data protection, making extensive use of security mechanisms like W3C, HTTPS, and OAuth2 sign on. No passwords are ever stored on Alfred servers, and URLs are always randomized. AlfredCamera has never experienced a data breach or widespread hacking incident.

Alfredcamera_home

What’s the Difference Between Hacking and Data Breach? 

Hacking and data breaches are similar in that they both result in (illegal) access to someone else’s data through certain exploitable vulnerabilities in software, but they are not the same thing.

Hacking is when a targeted attack is made on one or multiple devices in order to gain access to it. This is usually facilitated through some kind of technology that exploits weak passwords or loopholes in other security techniques. 

In the context of security cameras, a hacker may target Cloud-based storage services to gain access to footage saved on the internet, the camera itself to gain access to livestream footage, or to user accounts to steal financial details or other sensitive information.

A data breach, on the other hand, is usually caused by the company itself. A software bug, loophole, or hardware failure results in customer information being easily accessed, whether that’s intentional or by accident. It may then become publicly accessed or published online, whether mistakenly or through the actions of an individual looking to exploit the data. 

In the context of security cameras, data breaches usually reveal personal information about customers, like addresses, names, and information about their internet connection. A data breach doesn’t enable direct access to cameras. Data breaches can potentially impact millions of users at once, whereas a hack is much more limited in its scope.

No security camera in existence is 100% secure against a hacking incident. Most targeted individual hacks will be done through a poor password, which does not require especially sophisticated technology to steal.

FAQ

How do security cameras get hacked?

Security cameras are hacked locally (in person) or remotely (over the internet or another network). Local hacking is extremely uncommon, as it requires direct access to the camera or network it is connected to. Unless achieved by guessing a particularly poor password, targeted remote hacks are very expensive to facilitate. Remote hacks will usually exploit certain vulnerabilities in the camera’s firmware (a type of software the camera uses to run) which the manufacturer has failed to patch.

What security cameras cannot be hacked?

No security camera is 100% safe from hacking. Minimizing the chances of being hacked are largely dependent on regularly changed, complex, and unique passwords, as well as keeping your camera’s firmware and app up to date.

How to tell if your security camera has been hacked?

Security camera hacks are quite difficult to conceal. You will notice your camera’s status LED is on when it shouldn’t be, and if the camera can pan or rotate, it may start to do this without your input (make sure to disable motion tracking to check this). You may also find yourself locked out of your own account. Less obvious symptoms will be increased network traffic–you might notice spikes at odd times, for instance–and altered settings that you didn’t enable.

Can hackers see you through your phone camera?

As with any kind of technology, it is perfectly plausible that a hacker could gain access to your front facing camera. But as with most scenarios, it is also extraordinarily unlikely to ever happen to you. That isn’t to say reports of celebrity phone hacks are untrue, but they are done precisely because there is money to be made off of doing so. A targeted attack of this nature is sophisticated and costs a lot. 

Can wired security cameras be hacked?

Yes, wired security cameras can be hacked. This is far more likely if the camera, despite being wired, has features that require an internet connection (e.g. the option for Cloud storage rather than DVR interfacing). Traditional wired security cameras with no internet functionality are much harder to hack because they require direct access to hijack.

Conclusion

Hacking is a scary prospect, security camera hacking even more so. But we prefer to advise logical caution over unfounded hysteria, and the reality is that even with a significant increase in data breaches at major security solutions providers, targeted hacking remains a pretty unlikely scenario for the vast majority of us. 

The possibility of data breaches should be a far greater concern to consumers. This is far more likely to reveal the type of information bad actors are looking for: personal details and financial information. 

Being aware of the companies that have experienced data breaches, and what kind of response they mounted in the aftermath, should provide some peace of mind.