Wireless security cameras rely on a stable internet connection to stream live videos and store video footage in the Cloud.
However, there are no guarantees that connection issues will arise, prompting some homeowners to believe it’s time to ditch the old router for a new one.
Before you do, ensure to troubleshoot connection issues with these 10 tips.
- Check the wireless router’s LED status lights and refer to the owner’s manual to learn what these indicators mean when lit or unlit. For example, a red LED might indicate an internet signal issue.
- Check for internet service advisory. Your internet service provider may be conducting routine or unscheduled maintenance, causing connection issues.
- Restart your internet device by unplugging it from the power source for about a minute before re-plugging. Be patient for it to reboot and cycle through the system.
- Examine the internet wires and cables for damage or looseness. If you have extra wires or cables, it would be wise to swap these with the existing ones to address the connection problems.
- Try switching Wi-Fi bands from 2.4 GHz to 5 GHz or vice versa.
- Swap the current Ethernet cable with another one to check if it solves the connection issue.
- Reposition your router so it’s nearer to and maintains a clear line of sight with the wireless security camera.
- Run an internet connection diagnostic program from your computer (i.e., Windows Internet Troubleshooter and Apple Hardware Test or Apple Diagnostics).
- Try updating the router’s software and firmware. Outdated digital infrastructure might contribute to connection issues.
- Reset the router to its factory settings. It should allow you a fresh start.