Your connection is terminated to access the camera at alfred web viewer 1019

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name: viewer
OS Version:
AppVersion:

your connection is terminated to access the camera 1019

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Hi @semsema7986,

Thank you for reaching out!

You see the code 1019 when there are other Viewers enter Live session with the same Camera you are watching now. Please see more details here:

Hope it helps!