Ya me he suscrito a Premiun pero no hace el upgrade el app


#1

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer
Device Model Name: Iphone 7
OS Version: IOS 12.1.4
AppVersion: Version 2.1.1 (build 1024)

Por favor realizar el upgrade de mi cuenta, he cancelado una suscripcion desde el dia de ayer y no actualiza las funciones del premiun.


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#2

Hi,

Our apologies: there might have been a temporary glitch.

Have you tried to restore your purchase by tapping this icon in payment page?

If you purchased 1-month membership, don’t forget to choose the 1-month plan on the left before you tap on the “i” icon.

Also, have you tried to log into Alfred with other Gmail accounts? If so, please provide a complete list of such account so that we can help you check which account is associated with the purchase. Thank you!


#3

Hola, le di click en el icono de “i”, le di click en recuperar compra y me actualizo el aplicativo. Gracias.


#4

Hey,

Thanks for keeping us posted!

Glad to hear that you have upgraded successfully. We hope you enjoy Alred Premium as much as we do. :slight_smile:

Let us know if you have any question/feedback in the future.