Won't show video

Unable to view a video that was captured on 8/25. It was 20 sec long. Msg reads I don’t have permission to view…or something like that. #help

Hi @dm3nsah,

Thank you for reaching out!

It sounds like this video has been removed from the Moment folder. If someone else gave you the link, he/she might have deleted it. Could that be the case?

In the future, if there are videos you want to keep, you can download them by following the instructions here:

Hope it helps!