Won't record full motion only 5 seconds on premium version?

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Any help for best record settings so I can capture the culprit stealing my underwear would be much obliged. No JK.

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It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


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Alfred won’t allow me to add another account
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