We received an email from our Superhero
I do all of the things you have suggested... before placing phone used as camera I make sure it is recording and the video is showing in my viewer and everything is functioning good,then I take the phone (camera) and place it into the position desired,but it don't take long I mean only minutes and the camera is not recording and the words phone is off line appear... what can I do, please help, very frustrated
Worry not. We are here to stop your frustration. We found that the most likely reasons are
1) the Camera is offline because the reception is poor.
2) the Power key or the Home key is pressed.
Your Camera should have no problem staying online when it is fed with strong and steady internet connection. Please give it a try!!!