Why is 1 Camera fuzzy lg tribute HD?

video

#1

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


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#2

Hi @schoneck77,

Thank you for reaching out!

Can you share a video link with us? If you want, you can send a video link to support@my-alfred.com so we can look into it for you!

Keep us posted!


#3

The camera is newer HD lg tribute its like u can see the pigment fuzzines??


#4

How do I do that idk let me try…


#5

Hi @schoneck77,

Thank you for reaching back!

Please check the link below on how to create a video link:

We have received the link you sent to support@my-alfred.com. In night vision mode, the image may not seem as clear as videos in the daytime. You can try go to your Camera, tap the menu icon on the upper left corner, enter Camera Settings, select the Low Resolution, and compare to the videos you have now.

Hope it helps!


#6

how would he know which device has the problem?
That’s YOUR job, fool.