Where does the motion detection recording go

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:

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It floats off to a little Cloud if you look at your main page where your cameras are positioned, go to the right lower corner and you’ll tap on that see your videos

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Hi @cbrailsford2112,

Thank you for reaching out to Alfred!

Please go to your Viewer Phone, find the Camera you would like to check out on the camera list, tap the Calendar icon on the bottom right of the frame, and you should find the motion detections videos there!

Also, the motion detection videos are kept on Alfred’s cloud for 7 days before they are automatically deleted, or until they are manually deleted before the 7 days are up. However, once they are gone, there is no way to recover them.

Please save/download your videos by following the instructions here in the future:

Hope it helps!