Where do my videos go

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


Build your FREE home security system by downloading Alfred:

Hi @tim.linsell2 ,

Thanks for reaching out.

For the moment, the videos are stored on Alfred’s cloud. You could check on them in the eventbook for 7 days before they get automatically deleted. If you would like to save videos in your phone storage, check out this article.

Hope this helps!