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Continuing the discussion from How can I use Alfred on my desktop pc /web cam?:

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:

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Could you tell us a bit more about the problem so we can look into it for you? Screenshot or videos can be really helpful. In the meantime, you might also find some quick solutions from our FAQ:

Hope this helps!