View events

To better identify the issue, please fill out the form below so we can give you more specific advice accordingly.

  1. The Gmail account you use to sign in to Alfred (Optional):

  2. App version (You can find it on the About page):

  3. Which device has the problem (Viewer or Camera name):

  4. Description (Any screenshot or video would be very helpful):

I am attempting to see the events on July 11th and 12th. I can get to my moments but I cannot look and see if I have any events. Thanks, Malachi Keasler

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Welcome to Alfred Center!

Could you please wait a while to see if the problem persist? You can also try to connect to a different network (office network, free WiFi…) and relaunch Alfred on your Viewer phone.

Alternatively, you can use other Viewer phones or Alfred’s WebViewer to watch the videos.

If none of them help, please take a screenshot of what you see in the Event Book/Moments and send it to us so that we can look into it for you. Keep us posted!

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