Video quality is poor

video

#1

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Camera
Device Model Name:
OS Version:
AppVersion:


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#2

Hi @thebinks33,

Thank you for reaching out to Alfred!

Alfred’s image quality depends on a variety of factors, like device model, light, and connection speed. You can try Alfred Premium, which offers HD viewing/recording, ad removal, 30-day storage, and Zoom! Find out more here: