Video quality is poor



It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Camera
Device Model Name:
OS Version:

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Hi @thebinks33,

Thank you for reaching out to Alfred!

Alfred’s image quality depends on a variety of factors, like device model, light, and connection speed. You can try Alfred Premium, which offers HD viewing/recording, ad removal, 30-day storage, and Zoom! Find out more here: