To better identify the issue, please fill out the form below so we can give you more specific advice accordingly.
The Gmail account you use to sign in to Alfred (Optional):
App version (You can find it on the About page): 2.2.2(1126)
Which device has the problem (Viewer or Camera name): Viewer
Description (Any screenshot or video would be very helpful):
I am brand new user and right away signed on the Premium. Use Viewer on MacPro and /or Iphone 10 and cameras on olds iphone 5s, Ipad 3 and iphone 6s. Still learning how to use the system but I believe that Alfred automatically records clips when the camera detects a movement. The issue I have is that I do not see video clips while I am sure there was a motion. I DO get alerts but I do not see an associated video clip. I just get a still picture.
- where / how do I see these clips ?
- how long are these clips ?
- will a light switching On trigger the motion detector ? If “yes” can these type of event be set up NOT to trigger the motion detector ?
- can I mount a camera on a different location (obviously on a different network than the other cameras) and detect motions on it in addition and at the same time as the other 3 cameras ?
I might have additional wonders but I will stop here and wait for your feedback.