Upgrade has been paid, but alfred still has no upgrade premium 12 monht. Why

To better identify the issue, please fill out the form below so we can give you more specific advice accordingly.

  1. The Gmail account you use to sign in to Alfred (Optional): _______@gmail.com

  2. App version (You can find it on the About page):

  3. Which device has the problem (Viewer or Camera name):

  4. Description (Any screenshot or video would be very helpful):

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Our apologies: there might have been a temporary glitch. Please try the instructions here to restore purchase:

If it doesn’t work, please let me know your (1) Alfred account and (2) the receipt you got from the confirmation mail of Google Play Store/App Store/PayPal. I will make things right for you as soon as I can!

※ Please note that the upgrade goes to the account you were logged in to Alfred with at the time of the upgrade. Make sure you log in with the account that you bought Premium.

Hi Ricardo I have a question.Can look back?