Updating all devices from Playstore, doesn't work


#1

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  1. The Gmail account you use to sign in to Alfred (Optional): _______@gmail.com

  2. App version (You can find it on the About page):

  3. Which device has the problem (Viewer or Camera name):

  4. Description (Any screenshot or video would be very helpful):

So I have gotten a message from my android phones saying, “Please update Alfred on this camera (5012)”. I read somewhere in the forum that if you go to the Playstore and update from there, all your devices will update. However this doesn’t seem to be the case. I followed the steps to update and it doesn’t work. I re-started my viewer phone and get the same message. So I’m wondering why? Because now I have the task of having to update each one, what a pain.

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#2

@jandtsmom I know this won’t help but I have just updated my devices using this method. After you have updated give it five minutes then refresh your Alfred viewer by swiping down the screen.
Regards


#3

This is the method I tried, and unfortunately it didn’t work.


#4

Did you get a message saying that the device will be updated ?


#5

I received a message on each device saying I “needed” to update. Which I have already done manually.


#6

Hi,

According to our logs, all your Cameras are now updated to the latest version. Do you still see the message 5012 from your Viewer?


#7

They’re all updated now because I had to do it manually!