It has come to our attention lately that some Alfredians who use T-Mobile have problems connecting to Alfred. They keep getting the 7006 error message telling them the Camera is not connected when they are sure it is.
T-mobile recently changed its 4G network configuration and that affected Alfred’s video delivery. The 3G network is using the original configuration so right now the workaround is to use the 3G network. Our colleagues are developing our video delivery technology so it will work in T-mobile 4G network. Of all of our users, T-mobile is the largest operator/service provider so this is our top priority. We’ll make sure that you are the first one to know when our solution is released. Again, thank you so much for your support!!!
The bad news is there is no quick fix for this issue, but the good news is there is an easy workaround! Superhero R.R told us the problem lies with T-Mobile 4G, but the 3G works perfectly well.
If you can, change your APN setting to IPv4 and Alfred will be back up and running immediately! In the meantime, the Alfred team will keep trying to figure this out. Thanks for your patience!