Unable to open ipad mini camera, keeps saying offline

connectivity

#1

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Camera
Device Model Name: ipad mini
OS Version: 9.3.5
AppVersion: 1.10.5


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#2

Hi @europeanfreebird,

Thank you for reaching out to Alfred!

Could you please enable Guided Access to help your iPad mini run better as your Camera?

Let me know if it helps!