Уведомление приходить поздно


#1

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


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#2

Hi,

Thank you for reporting the issue!

Could you please check two things?

  1. Make sure notifications have been enabled in the app:
    How do I set up notifications?

  2. Make sure you have allowed notifications from Alfred on your device.

Chances are when the motion has occurred but the connection of your Viewer Phone is not stable, Alfred will not resend the notifications.

If you still experience the problem, could you please tell us a bit more about it? Like how long does the notification delay? Does it happen all the time or just a few times a day?

Keep us posted!