Почему удалились события?

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


Build your FREE home security system by downloading Alfred:

Hi,

Thank you for reaching out to Alfred!

Since you’re a Premium user, your Events are kept on Alfred’s cloud for 30 days before they are automatically deleted, or until they are manually deleted before the 30 days are up. However, once they are gone, there is no way to recover them.

Please save/download your videos by following the instructions here in the future:

Hope it helps!