There is no problem with your app but I don’t use it (haven’t done for 2 months) so please can you refund me the £3.99 you took from my bank account without notification. I’m signed in so hopefully you have my email address, if not, please call me on 00447956714612. I couldn’t find a telephone number for you anywhere, and didn’t want to just start randomly calling 42 floors.
PS. I don’t want your app and I don’t want to pay for not using it.