Still ads after activating ad free for life


#1

To better identify the issue, please fill out the form below so we can give you more specific advice accordingly.

  1. The Gmail account you use to sign in to Alfred (Optional): _______@gmail.com

  2. App version (You can find it on the About page):

  3. Which device has the problem (Viewer or Camera name):

  4. Description (Any screenshot or video would be very helpful):


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#2

@harald_wischmann @ricardo the Alfred main man will ask you for a screenshot of the offending ad placement.
Regards


#3


#4

It might be that the payment in iTunes hasn’t been sent yet.


#5

@harald_wischmann that will give @ricardo something to work on.
Regards


#6

Hi,

There might be a temporary glitch.

Please go to the AD-FREE FOR LIFE payment page again, tap on the three-dot menu on the topper right, and you will see an option to “Restore purchase”.

You should be able to get ads removed afterward.

Let us know if it works!