Schwierigkeiten Momente auf pc speichern

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:

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Hi @erikaduwe2405,

Thank you for reaching out to Alfred!

Please check out the link below to save the videos to your PC:

Hope it helps!