Saved videos

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:
1569 version

Build your FREE home security system by downloading Alfred:

1 Like

Hi @rogermayesjr69,

Thank you for reaching out to Alfred!

Could you tell us a bit more about your problem so we can look into it for you?
In the meantime, please check out the link below for more information to save your videos.:

Hope it helps!