Renewed the subscription but didn’t upgraded on the app


#1

Today my itunes help me to auto renew the subscription, but I found that it is still the free version with advertisements and no zoom and hd features


#2

Hi,

Thank you for reporting the issue!

Do the ads still pop up? According to our logs, this account has been upgraded to Alfred Premium successfully. For premium users, Alfred provides HD viewing/recording, ad-removal, 30-day Event storage, Motion Detection Schedule, Motion Events up to 120-sec long, as well as Zoom! Would you tell us what you’ve experienced more specifically?

Keep us posted!