Remote restart deactivated

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Email used for Alfred
Which device has the problem? Viewer or Camera viewer
Device Model Name: StraightTalk Wireless smartphone
OS Version: yes
AppVersion: no

There was a menu where you could go in and restart the camera. It is no longer there. Can you put tell me where it moved to? I really need it. My elderly parent is 85 miles away. Your app gives me peace of mind.

Thank you,

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Hi @amsalas18,

Thank you so much for reaching out!

Do you mean our launch at reboot option? Please read more here:


Hi Sunny
I’ve spent many hrs trying to figure out how to reboot and restart iphones that are 10 hrs away from my home. Your item says that it’s possible but it’s the only ray of hope that I have seen.
Has this ability been removed?
Where is this Camera setting running, on the camera phone/