Refund for accidental purchase


#1

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


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#2

Hi,

Thanks for visiting Alfred Center!

We are sorry to hear you are not happy with Alfred Premium. However, as stated in our Terms of Service that you agreed to prior to logging in to Alfred, we do not process refunds unless the circumstances are exceptional. In the meantime, make sure you cancel the subscription so you won’t be charged again:

Please let us know if you have other questions/feedback for Alfred in the future.