Recover deleted videos

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner I just need to know how to recover deleted videos

A search here will reveal the answer “once they are deleted they are gone forever”

2 Likes

Hi @0110reff ,

Thank you for reaching out to Alfred!

Your videos are kept on Alfred’s cloud for 7 days before they are automatically deleted, or until they are manually deleted before the 7 days are up. However, once they are gone, there is no way to recover them.

Please save/download your videos by following the instructions here in the future:

Hope it helps!