Quick questions regarding services/features

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? —Neither has an issue
Device Model Name: Cam:LG Tribute and Viewer is an LG G5.
OS Version: 7.1 Android
AppVersion: 3.9.20

Is there any possible way now or in the near future that users will be able to record straight to an SD card from the viewing device? I see where the website has a “Memories” page where it says it’s supposed to save your recorded data but nothing is listed. Also, if I download the app on another phone can I login and view from that phone as well? (multi-device viewing on same platform.) Look forward to your reply, thanks!

Build your FREE home security system by downloading Alfred:

Hi @makeherscreammm,

Thank you for joining us at Alfred Center!

We are looking into video storage options, but I can’t guarantee what form it will take and when it will happen yet. Please continue to support Alfred and stay tuned!

In the meantime, please save your videos by following the instructions here:

As for multiple devices, it’s a definite yes! You can connect as many as you want. Just download Alfred, log in with the same Gmail on all of them, and set them as Camera/Viewer depending on your needs.

Give it a go and let me know if it helps!

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