Only motion detection photos?



Superhero Nikki asked

Why does Alfred sometimes just take snap shots instead of videos? I had an alert for motion detection today and it was just a picture. No video.

After rounds of thorough investigations, our engineer colleagues found that:
Most likely the storage space on your camera phone is not sufficient. We have added a warning of this to the next version. Please check and free some space if possible.

Or, it could be a connection problem. Please make sure the WiFi reception and internet connection is stable on your camera phone.

Please let us know whether this problem has been solved. Thanks for contacting us!

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