When i try to view the camera on my laptop using chrome all i get is a black window and after a little bit a popup near the bottom that says it can not connect to camera. i checked for other people having the same problem and it suggested making a change to the chrome://flags/#enable-webrtc-h264-with-openh264-ffmpeg and making it set to enable. i changed that from default to enable and it did not change anything.
It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.
Which device has the problem? Viewer
Device Model Name: Dell Latatude E7470 Laptop
OS Version: Windows 10 version 1703 OS Build 15063.413
AppVersion: Chrome version 59.0.3071.115 (64-bit)