O stalei o Alfred no pátio dá empresa ele não detecta movimento a cerca de 10 metros porque?


#1

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


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#2

Hi @inacioivo6,

Thank you for reaching out!

Could you make sure Motion Detection is properly enabled?

Also, distance is only one of the factors. You can read a little more about how Motion Detection works here:

https://alfred.camera/forum/t/alfreds-motion-detection-algorithm-explained/375413/1

You could always send us a photo of your setup or maybe a link to a Motion Event so we can give you more specific advice!