Notification Support for WebViewer


Did you ever wish you could get notified when events take place just like how Alfred works on your phone while you are using WebViewer? Now you can!

How to Enable

You will be prompted to turn notifications on the first time you log in to the new version:

If your answer is “Yes, please,” your browser will ask you to allow notifications:

Choose “Allow,” and you’re good to go!

Getting Notified

The notifications will look slightly different depending on whether the tab is in foreground or not.

When the tab is in foreground:

When the tab is not in foreground:

How to control when I get notified?

Once you have turned on and allowed notifications, you will see a doorbell icon in the status bar like this:

You can use it to control whether you want to get notified or not. This is how the icon looks when notifications are disabled:

Why I am not getting any notification?

It is possible that you clicked on “Block” when the browser prompted. Depending on the browser you use, this is how to unlock:

For Chrome, please find the lock icon next to the url, find “Notifications”, and choose “Allow.”

For Firefox, please tap on the bell icon again and you will be asked to confirm you want to allow notifications:

Let us know what you think

If you have any questions feedback about this feature, please don’t hesitate to reach out!

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