Nothing is working


I am using a Samsung S4 as my camera and an S6 and S8 as viewers. This morning my camera was offline according to my viewer. I have cleared the caches on all devices and logged 8out and back in again. My camera is not recording and says log in on the screen and both my viewing cameras are locked on a shot that was taken whilst i was trying to sort the problem out. Getting very frustrated!

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Hi Marie,

From our logs, your Camera seems to be working fine just now. Are you still experiencing the problem? Keep us posted.

Also, here are some troubleshooting steps to solve the connectivity issue: