Not received notification


#1

never changed a setting
today in the 2-hour time the camera has recorded but did not inform me. why didn’t he tell me when he detected motion.never changed a setting.


#2

Hi,

Thank you for reporting the issue!

Could you please check two things?

  1. Make sure notifications have been enabled in the app:
    How do I set up notifications?

  2. Make sure you have allowed notifications from Alfred on your device.

Chances are when the motion has occurred but the connection of your Viewer Phone is not stable, Alfred will not resend the notifications. Hope it helps!

If the issue persists, please let us know!