No notifications


#1

I do not receive any notifications. Out send to record movement by just fine.
Even though the settings are all set to yes, I also do not get the opportunity to turn off the motion detection.

Which device has the problem? Viewer or Camera
? Not sure

Camers Device Model Name: zte maven
Viewer device Samsung galaxy 6
OS Version: ? Don’t know
AppVersion: 1312


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#2

Hi @jillmobley,

Thank you for joining us at Alfred Center!

Oh that’s weird. Could you maybe show me a screenshot of the settings? Is the Motion Detection enable/disable part greyed out?

Also, could you unplug your Camera Phone and see if you get a battery push notifications?

Keep me posted so I can help you figure it out!


#3


#4

I just want to make sure you see my screenshot.


#5

Hi @jillmobley,

Thank you for reaching out!

Actually, the sensitivity settings aren’t greyed-out. If you tap on it, you will see the low-medium-high options.

Are you still not receiving notifications?


#6

I am not receiving any notifications. I used to get motion and low battery. I am not sure what I have done.


#7

Hi @jillmobley,

How about other apps? Do you get notifications from other apps normally?

Could you check if you have enabled Alfred to send notifications in your phone settings? If you disabled that, Alfred’s notifications can’t go through.

Keep me posted! I’d really like to get this working for you again!


#8

tengo el mismo problema.


#9

That was the problem! Somehow, notifications were off for Alfred.

Thank you!


#10

Hey @jillmobley,

Thank you so much for letting me know!

Glad to hear this seemingly complicated problem has a simple reason. Please keep me posted if you have other questions/feedback in the future!