No motion detection for weeks


#1

No motion detection logged/recorded since May. Now Mid June. Why?
Have restarted both camera and viewer. Have downloaded latest version. Please don’t tell me they have taken this feature off?

To better identify the issue, please fill out the form below so we can give you more specific advice accordingly.

  1. The Gmail account you use to sign in to Alfred (Optional): _______@gmail.com

  2. App version (You can find it on the About page):

  3. Which device has the problem (Viewer or Camera name):

  4. Description (Any screenshot or video would be very helpful):


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#2

@christina_ernest motion detection should still be available to you on the free and subscription versions. You will have to wait for @ricardo to see your post and check your logs for you to see if there is anything he can suggest.
Regards.


#3

Hi,

Could you please let me know the Gmail account you used to sign in Alfred so that I can take a deeper look for you?

You can send me a direct message if you have privacy concerns. Keep me posted!