It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.
Which device has the problem? Viewer or Camera
Device Model Name:
How can night viewing be improved? As soon as it’s dark the camera stops detecting motion. We have it set up for front of house to ‘watch’ our vehicles and people coming up our side if house.
Build your FREE home security system by downloading Alfred:
To help the motion detection work better at night, please try Alfred’s Low-Light Filter! Alfred’s Low-Light Filter still needs a little light to work. Please find some tips for optimizing its performance here:
If you need further assistance, you can always send us a screenshot or a link to an Event so we can take a look and give you more specific advice.