Need help its viewing camera is coming offline

Viewer device is coming

offline
Device Model Name: huawei y 5
Android
Plz help me out in viewing video

1 Like

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Hi Maha,

Welcome to being a part of Alfred Family!

If you have connectivity problem, please follow the troubleshooting steps here to solve the issue: https://alfred.camera/forum/t/1073315

The most likely reasons are

  1. the Camera is offline because the reception is poor.
    How to… Help Alfred Get the Most out of Your WiFi
  2. the Power key or the Home key is pressed.
    https://alfred.camera/forum/t/why-am-i-advised-not-to-press-the-power-key-or-home-key/

Your Camera should have no problem staying online when it is fed with strong and steady internet connection. Please give it a try!

Hope it helps!

The OS has always been a problem for my system and always gave me errors to the point where I don’t know if I should go back to win7 or just somehow hp printer in error state make windows stop asking me to update as it always just goes back to the previous version due to the same error.

Thank you so much thank you so much