Não consigo carregar o aplicativo no meu celular que é espectador, quando estou na conexão de dados. Fica aparecendo a mensagem " A ligar...(3004)

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


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Visualizador. Aparelho Sony acqua!

@casaseguracasasegura Status Code 3004: what does that mean? try this first. If you’re phone is a Sony aqua they are renowned for memory problems. They didn’t even have enough memory for the first system update. Good luck.