Motion detector recovery


#1

To better identify the issue, please fill out the form below so we can give you more specific advice accordingly.

  1. The Gmail account you use to sign in to Alfred (Optional): fucher2ice@gmail.com

  2. App version (You can find it on the About page):

  3. Which device has the problem (Viewer or Camera name):

  4. Description (I want to know if I can recover deleted motion detection clips?):


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#2

Hi,

Thank you for reaching out to Alfred.

Your videos are kept on Alfred’s cloud for 7 days (30 days for Premium users) before they are automatically deleted, or until they are manually deleted before the 7 days are up. However, once they are gone, there is no way to recover them.

Please save/download your videos by following the instructions here in the future:

Hope it helps!