Motion detection notification does not work


#1

Goodday,
I installed Alfred Pro version on my android Samsung. No everythins is “on” but I do not receive any notifications when there is motion detected. I receive it on my normal laptop that there is/was motion detected, but on the phone not? Can you help?

Regards
Chantal

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


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#2

Hi @c03041973,

Thank you for reaching out to Alfred!

Please try go to your Viewer Phone, find the Camera you want on camera list, tap the wheel icon on the top left of the frame, turn on motion detection, and then enable motion events behind the Notification bar.

Hope it helps! Let us know if you need further assistance!