Low-light vision toggling

To better identify the issue, please fill out the form below so we can give you more specific advice accordingly.

  1. The Gmail account you use to sign in to Alfred (Optional): harrisonchu88@gmail.com (delegated by: kaitoutaki@gmail.com)

  2. App version (You can find it on the About page): WebViewer

  3. Which device has the problem (Viewer or Camera name): Cracked Note 8 (Camera)

  4. Description (Any screenshot or video would be very helpful):

For some reason, low-light filter state seems to randomly get toggled on or off on it’s own despite the auto-filter setting being persistently disabled. Is this a known issue?

  • Are there any locally stored verbose logs I can look at?
  • Are there possibly shortcut keystrokes / hotkeys / hotstrings getting misinterpreted by viewer, thus toggling the setting in question?

Hey Harrison,

Thanks for reporting the issue. Does that also occur on your mobile device Viewer, or just on WebViewer?

We redesigned the mechanism of our Low-Light Filter recently. It could be a bug or temporary glitch. We need your help to identify it. Thanks!