Low-light Camera Improvement ASAP


#1

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Camera
Device Model Name: LG K4 2017
OS Version: 6.0.1
AppVersion: Latest (Feb 2017)

Can you guys push out an update ASAP where I’m able to keep flashlight on permanently? I have an LG K4 2017 in the basement, and my basement is too dark for low-light filter to be enabled by just itself. Turning on the flashlight when I’m viewing works much better as I can see more than just green dots. This should be an option since the first place. Can you please have a switch which turns on flash light permanently, as whenever I tap the flashlight button while viewing, the flashlight turns off the moment I stop viewing.


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#2

Hi @amdsy3d808,

Thank you for reaching out!

We’ll look into the possibility for sure. For the moment, low-light filter still need a little bit of light for it to work! Please experiment with different setups. We hope you’ll be able to make the most out of Night Vision!


#3

Isn’t the flashlight producing a lot of heat? If you keep it on for a long time your device may be damaged. At least that’s what I believe. Am I wrong?


#4

I have vary bad night vision on my one phone and I have issues with disconnected device that is clearly plugged in my wall and my motion sensor is being messed with and it’s really a inconvenience to my area because I have had my car stolen gang moving in next door to me from my house can you fix some of these things thank you but please help me I believe that someone is trying to kill a friend of mine that has money…please help me if you hear me


#5

I would also like this feature. Basically, when Alfred determines that the low-light filter should automatically come on, I would like an option I can set that also automatically enables the flashlight (permanently) during that same timeframe, and of course later automatically turns off when Alfred detects that the low-light filter is no longer needed.