Linking phones will only let one see at a time how can we change this please

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


Build your FREE home security system by downloading Alfred:

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Hi,

Welcome to Alfred Center!

You can add as many Camera/Viewer as you can as long as you log in to the device with the same Google account. However, the live session of the Camera can only be watched by one Viewer(including WebViewer) at the same time.

For the moment, Alfred does not offer concurrent viewing yet. If you have more than one Viewer, use Alfred’s WebViewer, or have someone in your Trust Circle, please choose the Access Priority setting that works best for you:

In the meantime, if you want to monitor several cameras on your pc, here’s a tip:
Open a new tab in your browser, and choose another camera on Alfred WebViewer. In that way, you can open several tabs and watch as many cameras as you want!

Hope it helps!

Use Firefox browser, open 2 windows and resize to view 2 cameras

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