Kode kesalahan 5019

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


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Hi @luckytamengkel,

Thank you for reaching out!

Please update Alfred on your Cameras. You can do this by going to Google Play Store on the devices, or you can update from your PC:

Hope this helps!