Is there anyway to restore/retreive deleted videos the viewr is how i deleted them now i need them back. I have LGK20

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Camera
Device Model Name:
OS Version:
AppVersion:


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@bethdowell29 no. Once you videos are deleted then they are gone.

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Hi,

Thank you for reaching out to Alfred!

Your videos are kept on Alfred’s cloud for 7 days before they are automatically deleted, or until they are manually deleted before the 7 days are up. However, once they are gone, there is no way to recover them.

Please save/download your videos by following the instructions here in the future:

Hope it helps!