IPhonel camera not respondingnhiewul

setup
connectivity
video

#1

It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.

Which device has the problem? Viewer or Cameras both iPhone and LG pho
Device Model Name:
OS Version:
AppVersion:


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#2

Hi,

Welcome to Alfred Center!

If you have connectivity problem, please follow the troubleshooting steps here to solve the issue: https://alfred.camera/forum/t/1073315

For iOS device as Camera, please enable Guided Access to ensure your Camera not deter by other application and reduce app crash. You can find out how here:

https://alfred.camera/forum/t/1018

Also, please avoid pressing home button or power key after you set up Camera in the future. Instead, you can tap the Lock icon on the bottom right corner.

Hope this helps!