It would be really helpful if you’d provide the following information so our engineer colleagues can identify and solve your problem sooner.
Which device has the problem? Viewer
Device Model Name: iPhone
OS Version: most recent
AppVersion: most recent
So no matter what I do or what phone I utilize the image in the dark are horrible I used also the other two phones I have a cheap one and a Samsung J3 and image still dark before there was no problem why does this happened?